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Personality development for Managers

Program overview

This program is designed for mid level management professionals and /or junior managers stepping into middle management. It covers workplace expectations and acceptable behaviours, appropriate business dress and grooming, verbal communication, telephone skills, time management, and general professional deportment. This course can easily be adjusted to incorporate your organization's specific challenges and policies. It is also well suited for organizations, which have promoted from within and are challenged by inappropriate employee behaviour.

Program Objectives

At this program's conclusion, participants should be able to:

1. Appreciate the appropriate communication style desirous of a manager.
2. Tackle uncertainty confidently.
3. Describe acceptable formal and informal etiquettes
4. Demonstrate improved out of the box thinking capabilities.
5. Identify time cheaters.
6. Appreciate cross cultural and gender issues.
7. Develop an action plan to improve your personality.

The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).

Course Outline

Meeting managerial personality benchmarks:

This program begins with an attempt by the participants to understand the various communication types using various tools and techniques.  Participants will identify communication styles appropriate for the workplace and the team which they manage or are a part of.  They would also explore primary components of team dynamics. This proven approach allows employees to target areas for self and/or group improvement.

Confidence and attitude:

This component covers various aspects of workplace uncertainties, negativity, helplessness and the will to deal with them. Participants will understand the benefits and drawbacks of having an attitude and if it is desired at their levels.

Nail biting is not grooming!!

Often, creating a positive visual impression is as important as effective verbal and listening skills.  In this unit, participants will play fashion critic, identifying appropriate and inappropriate work attire from a series of photographs.  This unique approach to learning helps participants understand the difference between simply meeting a dress code versus looking their best.  Emphasis is placed on appearing clean, well groomed, and appropriately dressed without spending a "ridiculous amount of money." The section also delves into issues concerning matters of personal health and hygiene as well as common acceptable etiquettes.

It's different!

This unit deals with the need to communicate and how to choose the correct channel for that bit of communication. The need to know your audience and more importantly your own style of communication cannot be underscored. The program is delivered using a fun filled and active participation in games methodology. The module attempts to polish the lateral thinking capabilities of the participants

We met - we planned - but failed to implement:

This program continues with an uplifting discussion how to "get it all done" when there is too much to do, prioritize when there are multiple tasks at hand, manage work and home life, and set achievable goals. The module aims to emphasise on the impact of time management to achieve a holistically developed personality.

Only if ….

Everyone has ambitions and goals but what is important is to know your strengths and weaknesses and the political, environmental and technological environment we live in. This section deals with rationalizing the individual’s desires and dreams to map realities and practicalities of everyday life thereby evolving as a rational and reasonable personality

Now what did I do wrong?

In a growing global village sensitization to cultures, race and genders has become an all important criterion for survival and to do business. Here we explore some of the cultural and gender issues to reveal the importance and hence a detailed study of the same before an irreversible blunder is done.

Educated or education?

Attending a personality development session is not enough if one does not know how to implement it. The same analogy also extends to formal education. It is the application of the knowledge that counts. The program concludes with the premise that it is not good enough to only obtain educational awards as it is not always the criterion for complete success and hence a good personality.

Upon completion of the training, participants will have an understanding of acceptable workplace dress, communication etiquette, basic time management skills, and what behaviours is better left to social relationships. They would also have an insight of essential personality traits required for the positions they hold and the environment they work in.

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